Introduction
Welcome to Kimp Solutions (“we”, “us”, or “our”), a technology and software services firm with registered operations at Kimp, Nahar Road (Dubai Road), Korba, Chhattisgarh 495677. We operate the website https://solutions.kimp.co.in (the “Service”) and provide custom web engineering, mobile application development, artificial intelligence solutions, e-commerce architectures, and enterprise cloud consulting.
By accessing our website, initiating contact through our inquiry forms, communicating via WhatsApp or email, or executing a Statement of Work (SOW) with us, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.
Definitions
Personal Data
Any information relating to an identified or identifiable individual, such as name, email address, telephone number, or location data.
Usage & Telemetry Data
Data generated automatically by the use of the Service or its underlying infrastructure (e.g., page view durations, browser diagnostics, IP address).
Data Controller
The legal entity (Kimp Solutions) that determines the purposes and manner in which any personal data is processed.
Client Confidential Data
Proprietary source code, database architectures, API keys, product blueprints, and business plans shared under contractual agreements.
Information We Collect
We collect information in several distinct ways to provide customized digital products and deliver seamless consultancy:
- Direct Inquiries & Consultations: When you complete our contact form, request a project quote, or message us on WhatsApp, we collect your full name, business email address, phone number, organization name, approximate project budget, and specific scope requirements.
- Project Execution Assets: During active software development engagements, clients may share access credentials, design mockups, third-party API keys, and repository links strictly needed to build and test the deliverables.
- Technical & Log Diagnostics: When visiting our site, our servers record standard technical metrics, including your IP address, operating system, browser type and version, referrer URL, and interaction timestamps.
- Cookies & Local Storage: We use minimal, non-invasive cookies for session integrity, theme preferences, and performance telemetry. You can configure your browser to reject cookies without affecting core browsing capabilities.
Kimp Solutions does not sell, rent, monetize, or trade any personal information, project briefs, or business contacts with data brokers or third-party marketing entities under any circumstances.
How We Use Your Information
The data collected is deployed strictly for legitimate business and engineering purposes:
- To evaluate project scopes, prepare architectural proposals, and formulate accurate commercial quotes.
- To design, engineer, test, deploy, and maintain custom web, mobile, AI, and e-commerce software.
- To communicate project milestones, sprint updates, service renewals, and technical deliverables.
- To detect, diagnose, prevent, and remediate technical errors, cyber threats, or server downtime.
- To comply with regulatory tax, accounting, and legal obligations arising from service contracts.
Client Confidentiality & NDA Protection
As an enterprise IT engineering firm, we understand that client ideas, algorithmic models, and proprietary codebases are invaluable intellectual assets. All discussions, technical specifications, and proprietary data shared with Kimp Solutions are governed by strict confidentiality:
We readily execute bilateral Non-Disclosure Agreements prior to in-depth technical scoping. All team members, engineers, and contractors are bound by legally enforceable intellectual property assignment and confidentiality clauses.
Your Rights (GDPR & India DPDP Act)
Depending on your location, you hold comprehensive rights regarding your personal information under the Indian Digital Personal Data Protection (DPDP) Act, the European General Data Protection Regulation (GDPR), and related data protection laws:
Right to Access
You can request confirmation of whether we hold your personal data and obtain a copy of that data.
Right to Rectification
You can request correction or updating of inaccurate or incomplete personal records.
Right to Erasure
You have the right to request deletion of your personal data from our active systems (“Right to be Forgotten”).
Right to Restrict Processing
You may request that we suspend or restrict processing of your data under specific conditions.
To exercise any of these rights, simply contact our Data Grievance Officer at solutions@kimp.co.in. Requests are verified and processed within 30 business days.
Data Security & Retention
We employ enterprise-grade administrative, technical, and physical safeguards:
- All web communications are encrypted in transit using modern Transport Layer Security (TLS 1.3 / HTTPS).
- Access to client code repositories and databases is restricted via multi-factor authentication (MFA) and least-privilege role control.
- API secrets and environment keys are managed via isolated secret-management vaults rather than source code repositories.
We retain inquiry data for the duration of client evaluation, and project execution records in accordance with commercial statutes of limitation and tax compliance mandates.
Contact & Grievance Officer
If you have any questions, grievances, or requests regarding this Privacy Policy or our data protection protocols, please contact our designated Privacy Desk:
Kimp Solutions • Legal & Compliance
Address: Kimp, Nahar Road (Dubai Road), Korba, Chhattisgarh 495677
Email: solutions@kimp.co.in
Phone: +917566410007